frequently asked questions


Do We ask or require vaccination status?

No. Asking about your medical history or denying services because of your medical status is against the law, no matter how local government officials may overstep their boundaries. We believe your medical history is your own, and we will never ask or intrude on your right to privacy.


Do We require face coverings or masks?

No. Wearing face coverings or masks while doing deep breathing techniques or physical activity can be problematic and counter-productive to yoga, meditation, and health processes. Also, this is your personal choice, and we do not impede personal preference at our studio. 

However, If you are sick or displaying any coughing, sneezing, or runny nose symptoms, please refrain from practicing at the studio. You will be asked to leave for fellow yogis' health, safety, and comfortability. 

Additionally, we have disposable masks at the studio if you'd like to wear them!


Do We Provide hardship Discounts for yoga or karma Yoga?

Sure! Tell us about your situation and what kind of membership you would like to have and we can tell you about the various discounts we have for hardships.

Are you interested in an exchange of work for unlimited yoga? We have weekly cleaning duties a few hours a week that can be exchanged for monthly yoga. Inquire and send us an email at AndYogaStudios@gmail.com


What classes are for beginners?

While our Village Vinyasa I, Aerial Basics and Flow and Restore classes are all suited for the emerging yogi in you, all classes are suitable to attend. With the exception of Aerial Yoga I-II which needs a prerequisite of at least 4 Aerial Basics classes to participate.

As a semi-private yoga studio we cater to small class sizes. The instructor will always be able to see you and provide modifications and adjustments for more challenging poses. Unlike other studios you get specialized attention here and won't get lost in a sea of yogis. Let the instructor know you are new to the yoga practice and we'll take it from there!


Do We have hot yoga?

No, we have regular room temperature yoga classes.


what is aerial?

Aerial yoga uses a hammock or yoga swing to allow students to perform postures that they may not ordinarily be able to attempt on the yoga mat. It is often also referred to as AntiGravity® yoga. It combines traditional yoga with moves inspired by pilates, dance, and acrobatics.


Where or how do I book classes?

You can book and or schedule to attend classes directly via our website here or the MINDBODY app. We recommend always using our website as the Mindbody App is not our property service and may have glitches or be incorrect. Use the Mindbody service at your own risk.


There were unexpected charges on my account?

Unfortunately, we charge for Late Cancellations and Absent No/Shows.

  • Late Cancelation $10

  • Absent/No Show $24

The fees may not show up on your account on the same day of the cancellation. We'd rather not charge fees but unfortunately, we're an intimate studio that must cater to the best class availability. Please early cancel out of class (12hrs before class start time) and only sign up when you are sure you can attend. 

"Abhaya" 

A Sanskrit word meaning fearlessness as a spiritual virtue, aspiring to transcend worldly desires, hindrances, or obstacles by harnessing strength. Basically, if you sign up, attend the class and be on time. Be mindful of our cancellation policies and you'll never see charges on your account.  Our policies are strict and it's every student's responsibility to read them before participating at our studio. See them all on our guidelines/cancellation page. No one is perfect and if you feel there was an error, contact us via email at AndYogaStudios@gmail.com


How do I Cancel Membership?

And Yoga Studios has a Membership Cancellation Fee in order to cancel the monthly membership. The Membership Cancellation Fee is one month of your membership level and is separate from the monthly auto-pay payment. This Membership Cancelation Fee will be charged once we receive a membership cancellation request. Membership Cancelation Fee is waived if membership is canceled within the first 30-days of membership.

Click here for full membership cancellation guidelines.

If you do not receive confirmation of cancellation within 5 business days call or text the General Manager at 917-498-9300. All contact information including for the owner is listed on our website 

Send all emails to andyogastudios@gmail.com or info@andyogastudios.com


Do we offer refunds?

We do not offer refunds, all sales are final. It takes a lot to run a studio and provide quality offerings to our clients. Please be sure that you can attend classes, workshops and/or be able to use your memberships in the time allotted. We do not offer refunds of classes, memberships or workshops purchased.  Its your responsibility to read our guidelines before purchasing. Non use of services are not grounds for a refund. In some instances, per our discretion we can apply a credit to your account. 


Do we have showers?

Unfortunately we don't have showers, please arrive with your body and clothes clean. We sometimes get comfy with our other yogis, so cleanliness and non odors are a must!  Please arrive early or stay later to use our bathroom facilitates. Keep in mind we are in a small space and using the bathroom during class time is disruptive. The studio facilities are available 10-15 minutes before and after class start time. 


DO WE HAVE Classes for children?

We don't have classes for children at this time, but we may have them in the future. Currently our studio is a yoga sanctuary for adults only. Register and provide your email, when we do offer children's classes you'll be the first to know! 


What do I get with Membership?

Access to all yoga or aerial classes: Depending on your autopay membership type, you will have access to a set number of set or unlimited classes every monthly billing cycle. Schedule your classes weekly for your yoga therapy based on a monthly self-commitment. You will see results over time. There are no rollovers of membership classes or make-up classes. In addition, you'll receive membership discounts on workshops and merchandise as posted.


Are there any rollovers of membership credits?

No, membership levels do not have rollovers. We recommend that you schedule the classes allotted with your membership level every month. Every monthly billing cycle, you will receive the respective number of classes with that particular membership level to book and attend classes. As a courtesy, we may add a class credit solely at our discretion.


What Will I Pay?

Each month a reoccurring auto-debit of the membership fee. Membership fee varies depending on the type of membership and/or specials offered.  Payments are charged to your card on file. If you are unsure of your membership rate please send an email to the studio admin. Late and absent fees will also be assessed, to avoid any late or absent fees please early cancel classes. 


 

Can I place my membership on hold?

Yes! You can place your membership on hold, called a membership suspension, for up to 6-months or even longer under particular circumstances for any reason. Email us regarding a suspension up to five days before your monthly billing date, and we'll gladly assist you. 

  • email: andyogastudios@gmail.com

Please include a start and end date with all membership suspension requests. Be sure to get a response from us; if you don't receive a reply, please call us!


What if I late cancel or don't show up for a class?

We have penalties for violating our class cancelation policy. However, the class cancellation policy penalties or fees only apply to members. Single Class Drop-In or Pay As You Go, clients won't be charged additional costs but will forfeit the class paid.

Please cancel classes booked within 12-hours of the class start time. If you cancel a booked class within 12-hours of the class start time, that is considered a late cancellation, and a penalty of $10 is assessed. If you do not show up for a booked class, it's considered an Absent No Show, and a $24 penalty is assessed.

These charges are automatic and not charged on the same day. Please early cancel classes 12 hours ahead of class start time to avoid any extra fees.